Higher levels of client feedback by prompting feedback live vs using surveys

Real time alerts on service enabling fast intervention and responses

Receive negative reviews directly vs them hit public domain

More detailed service and client expectation information - specific to the team member and time stamped to help understand issues

Attract and retain top talent through the potential for additional earnings for them

Identify top performers and harness data to improve training

Ability to measure and compare staff performance on an individual basis like never before

Your own portal to access feedback data and trends – saves times vs manual collation of survey responses